Teams at KWI

Own and run program-level release coordination across engineering and cross-functional teams. Maintain master release timeline, dependency maps, risk register, runbooks, and status reporting. Drive go/no-go decisions, enforce change control, improve release predictability, and partner with engineering leadership to implement tooling and processes that increase delivery velocity and visibility.

Design, build, and operate production Linux/VMware infrastructure and containerized workloads; own incident response and RCA; tune and operate MySQL at scale; implement IaC/CI-CD (Terraform, Ansible, Docker); improve observability (Datadog); use AI-augmented engineering tools; produce runbooks and mentor teammates.

Lead pre-sales demos, run discovery to translate retail requirements into practical solutions, support post-sales implementation and integrations, create solution documentation, enable partners, and collaborate across Sales, Product, and Client Delivery to drive adoption and product improvements.