Teams at Kratikal

Supports business development through networking, follow-up calls, client presentations, proposals, customer relationship management, and promotion of additional services. Assists with sales coordination, purchase orders, invoices, and payment follow-ups while learning under manager guidance.

Supports IT infrastructure through hardware and software troubleshooting, system updates, performance monitoring, network configuration, VPN maintenance, user assistance, asset management, documentation, reporting, and project support. Helps onboard users, resolve connectivity issues, maintain IT records, create user guides, and assist with system upgrades and infrastructure initiatives.

Lead strategy, roadmap, and delivery for cybersecurity SaaS products. Define requirements, prioritize backlog, analyze usage metrics, collaborate with engineering/QA/DevOps, drive AI and GRC/email gateway initiatives, manage product launches, and mentor product team members.