Teams at Kotsrentingprivatelimited

Plans and executes content strategies across social platforms, including independently conceptualizing, filming, and editing short-form videos. Creates captions, visual assets, and content briefs; tracks engagement, reach, conversions, and follower growth to optimize performance. Manages community engagement, monitors trends and algorithm changes, supports influencer coordination, and protects online brand reputation.

Build and maintain production Python back-end services, REST APIs, relational schemas, and advanced SQL queries. Deploy and operate workloads on AWS, manage migrations, authentication, background jobs, testing, monitoring, and CI/CD. The role includes performance optimization, production troubleshooting, code reviews, quality ownership, and mentoring. Preferred experience includes asynchronous Python, queues, caching, infrastructure as code, observability, NoSQL databases, and front-end integration debugging.

Handle customer queries and concerns through voice and email channels, resolve issues at first contact, maintain CRM records, identify customer needs, escalate complex cases, support process improvements, and prepare Excel reports. The role requires strong English communication, customer service experience, problem-solving skills, attention to detail, CRM familiarity, and flexibility for rotational shifts.