Teams at Kota

The Strategy & Operations Manager will drive critical strategic projects, improve customer experience, and enhance operational efficiency while leading cross-functional initiatives and establishing data foundations.

As an Operations Analyst, you'll handle customer queries, troubleshoot platform issues, contribute to compliance operations, and collaborate with cross-functional teams to improve customer experience.

The Account Manager will drive customer retention and growth for SMB and mid-market clients, managing accounts and improving product value. Responsibilities include account health oversight, upselling, and acting as a partner in benefits operations.