Kore.ai Benefits Overview

Own full-cycle enterprise sales across Fortune 500 accounts, from prospecting and executive discovery through negotiation and multimillion-dollar contract close. Build pipeline, develop account and territory plans, lead complex MEDDPICC sales cycles, present AI-driven business cases, and coordinate solution consultants, partners, customer success, and marketing. Co-sell with Microsoft, AWS, systems integrators, and consulting firms while securing net-new logos and transitioning customers for expansion.

Provides 24×7 operational support for voice gateways, telephony, SIP, RTP, SBC, and contact-center environments. Monitors production systems, investigates call failures and media issues, analyzes signaling and packet flows, and resolves network and connectivity problems. The role manages incident triage, customer communications, escalations, deployments, configuration changes, root-cause analysis, and reliability improvements while collaborating with engineering, DevOps, carriers, and vendors during rotational shifts.

Manages strategic technology and hyperscaler partnerships to generate, qualify, and advance sales opportunities. Owns partner-sourced pipeline and revenue targets, develops executive and partner relationships, leads joint campaigns and customer discovery, coordinates co-sell activities, and maintains accurate opportunity reporting. The role requires proactive prospecting, strong business and technology acumen, executive presence, negotiation skills, and the ability to operate independently in a fast-paced, unstructured environment.