Teams at Konami Gaming, Inc.

Provides Level II technical support for the SYNKROS gaming application, interfaces, and databases. Troubleshoots escalated customer and vendor issues, maintains customer code, identifies and reports software bugs, performs system upgrades, and develops support tools. Collaborates with customers, Sales, Compliance, Project Management, R&D, SQA, and senior management while meeting regulatory service levels and providing after-hours support when needed.

Provides enterprise network and server support by installing, maintaining, repairing, and diagnosing infrastructure and software issues. Designs network architectures, prepares specifications and documentation, troubleshoots switches, routers, firewalls, and related systems, and evaluates hardware-software interfaces. The role also supports customer consultations, network installations, stability reviews, and relationship management. Requires autonomy, flexibility for overtime and limited travel, and the ability to obtain gaming licenses.

Prepare and review financial reports, cash and revenue reporting, account reconciliations, and audit schedules. Maintain fixed asset records, prepaid amortization, and general ledger entries. Support internal/external audits, compile financial information for headquarters, and partner with departments on accounting issues and special projects, including Singapore and Macau branch financials.