Teams at Kocho

Provide advanced 3rd line support for Linux platforms, manage technical incidents, lead change activities, and maintain documentation and service quality.

The External Identity Support Analyst provides remote support for customer solutions, manages configuration databases, and develops service offerings while advising clients on complex challenges.

Own seller readiness across the full sales funnel by developing sales enablement assets (decks, battlecards, talk tracks), delivering onboarding and ongoing training, running pitch battles and role plays, reinforcing knowledge via testing/certification, and measuring adoption, pipeline impact and time-to-ramp to improve win rates and conversion quality.