Teams at Koch, Inc.

Supports the Risk Department by coordinating claim intake, maintaining claim and incident records, monitoring inquiries, reviewing accident documentation, and routing information to claims examiners and paralegals. The role handles data entry, reports, state forms, chain-of-custody records, workers’ compensation follow-up, compliance tasks, file management, and communication with drivers, claimants, and cross-functional teams.

Maintains and troubleshoots enterprise systems infrastructure, including servers, Citrix, firewalls, networks, email, backups, and security services. Coordinates with IT teams, vendors, and business stakeholders to resolve issues, reduce risk, document processes, manage hardware and licenses, support technology upgrades, and administer cybersecurity training and remediation activities. Participates in after-hours on-call support and serves as a systems engineering and cybersecurity subject matter expert.