Teams at Knowles Corporation

Oversee and continuously improve the aerospace Quality Management System under AS9100 requirements. Lead internal and external audits, corrective actions, document control, supplier quality, nonconformance management, and customer quality activities. Supervise and mentor quality personnel, partner with process owners, monitor quality KPIs, and communicate risks and improvement priorities to leadership and cross-functional teams.

Leads quality assurance engineering for specialty films, sustaining the ISO 9001 QMS and driving process improvement. Responsibilities include inspection and testing oversight, process controls, audits, capability studies, PFMEAs, validation protocols, failure analysis, corrective actions, supplier qualification and audits, and production support. The role analyzes manufacturing variation using statistical methods, manages quality plans, trains personnel, guides quality technicians, and travels approximately 15% to domestic and international suppliers.

Serves as the primary customer contact for quality issues, leading root-cause analysis, corrective actions, warranty and complaint analysis, inspections, testing, and continuous improvement. Ensures QMS and AS9100 compliance, reviews design FMEAs, manages quality documentation, and communicates customer requirements across manufacturing, design, and engineering teams. Requires strong technical problem-solving, SPC, MSA, blueprint interpretation, and cross-functional leadership skills.