Teams at Knock

Process residential bridge loans through setup, disclosures, underwriting coordination, closing, funding, and post-closing audits. Ensure TRID, APR, title, insurance, lien, and program compliance while managing a high-volume loan pipeline. Coordinate with borrowers, lending partners, agents, settlement providers, and internal teams to meet closing deadlines, resolve issues, maintain accurate documentation, and provide excellent customer service.

Prepare and send initial closing disclosures, review loan documents, resolve closing issues, coordinate with lending and settlement teams, transfer lender funds, audit signed packages, and ensure compliance with applicable guidelines. Manage a high-volume pipeline of 50–60 loans monthly while maintaining accuracy and customer service. The role also includes mentoring teammates, supporting special projects, and working independently in a fully remote environment.

Leads Knock’s Account Executive organization, owning sales targets, lead and loan application volume, forecasting, coverage strategy, compensation, hiring, onboarding, coaching, and performance standards. Develops distinct sales playbooks for lending partners and broader lender and agent channels, while translating market feedback into product, marketing, and operations improvements. Requires deep mortgage or proptech sales expertise, recent lending experience, remote-team leadership, and strong analytical and communication skills.