Teams at Klar

Develop and improve AI-powered conversational systems for the Collections team. Responsibilities include researching, experimenting, validating, launching, and monitoring AI systems; applying text analytics, NLP, sampling, and conversational analysis; engineering prompts; evaluating language models and RAG systems; conducting A/B tests; and building automated tests for conversational agents. The role also requires investigating issues, documenting findings, monitoring quality metrics, and communicating technical results clearly.

Lead Klar’s B2B sales function by managing SDRs and Account Executives, owning outbound strategy, pipeline generation, qualification, and closing processes. Coach teams, establish performance standards and SLAs, optimize sales playbooks, and ensure effective SDR-to-AE handoffs. Partner with Revenue, Marketing, Partnerships, Brokers, and RevOps to refine target accounts, CRM workflows, messaging, and sales execution. The role is hybrid and based in Mexico City.

Design intuitive, polished digital product experiences using sketches, flows, mockups, prototypes, and high-fidelity Figma designs. Collaborate with product managers, engineers, researchers, and designers; contribute to Klar’s design system; incorporate customer feedback, research, and product data; document decisions; participate in critiques; and iterate designs to ensure consistent implementation and product quality.