Teams at KLA

Provide customer-facing technical support and lead wafer characterization, test plan development, demonstrations, and advanced operational training. Diagnose and resolve customer issues, document solutions and best-known methods, and contribute to beta projects and gap analyses. Collaborate with divisions on engagement projects and communicate technical findings clearly.

Support wafer inspection tool applications: collect and summarize data, perform tool acceptance tests, tune recipes, classify defects and build libraries, prepare reports and presentations, coordinate with customers and teams, and travel to customer sites and work in cleanrooms.

Provide technical support and escalation for semiconductor tools, coordinate with field and engineering teams, deliver training and technical materials, create SOPs and troubleshooting guides for hardware activities, and travel across Asia to support deployments and issue resolution.