Teams at The Kintock Group, Inc.

Manages front-desk and accountability operations: answers and routes calls, completes daily random accountability calls, monitors resident movement via GPS, maintains cell phone inventory and call records, takes clear messages, operates office equipment, reports accountability issues to management, and performs general clerical duties.

Provide prerelease and post-release case management for justice-involved clients: assess eligibility, develop discharge and service plans, make referrals, monitor services, document per state regulations, recruit eligible inmates, conduct community sessions, and attend required trainings.

Maintain facility safety and resident accountability through intake processing, counts, surveillance monitoring, searches, incident reporting, patrolling, medication observation, and liaison duties. Perform equipment checks, assist in transport, and uphold contract and company policies while maintaining First Aid/CPR certifications.