Teams at Killington/Pico Ski Resort Partners, LLC

Provide on-site technical support and maintenance for resort technology including POS, RFID, IP cameras, digital signage, desktops/laptops, music systems, and cabling. Install, configure, troubleshoot, document systems, manage Zendesk tickets, participate in on-call rotations, and train/collaborate with IT team members.

Perform on-snow ticket checks and verification of day tickets/season passes, group guests to keep lift lines moving, answer guest questions, identify fraudulent credentials, communicate lift safety rules, maintain lift maze (shoveling/raking), assist with RFID scanner troubleshooting, and provide friendly customer service outdoors in all weather.

Monitor bike park and summer mountain areas to provide first aid, rescue, and guest assistance. Patrol trails for hazards, perform maintenance, support lift evacuations and emergency response, educate guests on safe riding, and assist with events and seasonal operations.