Teams at KGP Services

Support operational risk management for currency operations by monitoring KRIs, maintaining the Departmental Risk Register, coordinating the departmental risk committee, reviewing incident reports in iRAISE, and developing BCPs and BIAs. Coordinate BCM exercises, monitor service provider BCM attestations, assist compliance and audit tasks, manage related budgets, and participate in RMD forums to stay current on operational risk and continuity practices.

Lead engineering and automation operations for JMW, ensuring availability and maintenance of MHEs (AGV, conveyors, robotic arms, ASRS, banknote and coin systems). Manage resources, performance analysis, vendor/contracts, process improvements, SOPs/BCP, capacity building, and annual operating plan/budget to meet production and safety requirements.

Implement and oversee a GRC system across eight modules, manage complex workflows and integrations, lead large-scale data migration and validation (BCP, BIA, incident records, KRIs), execute extensive module testing and UAT, and provide post-go-live support and policy onboarding to ensure sustained system adoption.