Teams at KEV Group

Provide escalation-level technical support for software, payments, accounting, and transactional data. Troubleshoot and resolve complex issues using SQL and approved scripts, work with vendors, document resolutions, support high-impact customer issues, contribute to deployments and process improvements, and participate in on-call rotation. Coach frontline support and maintain confidentiality and accuracy when handling financial data.

Manage full sales cycle for KEV's School Cash Suite in New York: prospect, demo, negotiate, and close deals with C-level school district business officials. Build pipeline via outbound outreach and face-to-face meetings, maintain CRM accuracy, collaborate with marketing and customer success, meet quotas, attend conferences, and support onboarding.

Design, automate, and operate Azure-based SaaS infrastructure and CI/CD pipelines. Manage release pipelines, implement IaC (ARM/Bicep/Terraform), support production incidents, ensure security/compliance, and maintain environment configuration and documentation.