Teams at Kenect

Responds to customer inquiries across email, phone, and chat; coordinates and tracks support requests; provides basic troubleshooting and product guidance; documents interactions and resolutions; follows up on outstanding issues; escalates concerns appropriately; maintains support documentation; identifies recurring trends; and collaborates with Customer Success, Support, Sales, and other internal teams.

Manage mid-market accounts to drive adoption, retention, and expansion. Own renewals, monitor usage, deliver trainings and executive business reviews, identify upsell opportunities, and resolve customer issues to maximize account value.

As an Account Executive, you will drive sales, conduct web presentations, understand customer needs, and exceed sales targets to contribute to growth.