Teams at Kemper

Validate and assure enterprise data quality across source systems, ETL/ELT pipelines, data warehouses, and reporting. Investigate production incidents, design test strategies and automated validation, perform regression and non-functional testing, analyze data quality metrics, support compliance/audit activities, and collaborate with engineering and business stakeholders to improve data governance and controls.

Administer, configure, maintain, and enhance the ServiceNow platform. Troubleshoot issues, implement upgrades, develop test plans, collect and analyze service data, maintain service catalog and reporting, and train end users to support IT Service Management.

Lead strategy and operations for specialty auto claims, overseeing FNOL through resolution, litigation, SIU, vendor management, reserving and P&L. Drive analytics, automation, regulatory compliance, anti-fraud, cost control, and talent development to improve loss ratios and customer outcomes.