Search the 13 jobs at Kellermeyer Bergensons Services

The Customer Experience Lead is responsible for assisting the customer service team, managing day-to-day operations, ensuring data integrity, responding to customer inquiries, and maintaining effective communication. This role includes accurately assessing escalated issues and providing detailed information for business reviews and complaints.

As a Customer Experience Lead, you will oversee daily operations, maintain data integrity, and handle communications, assisting team members with customer and vendor inquiries and managing escalations to ensure customer satisfaction.

As a Customer Experience Lead, you will assist the customer service team in addressing inquiries, maintaining communication records, and ensuring data integrity while responding to customer and vendor requests efficiently. This role involves triaging issues and providing detailed information for reviews and resolutions.

The Customer Experience Lead will oversee daily operations, ensuring data integrity and effective communication with customers and vendors. Responsibilities include assisting team members, addressing customer inquiries, maintaining detailed communication records, and tracking unresolved complaints.

The Sales Development Representative at KBS is responsible for generating sales leads, building relationships, and supporting National Sales Executives. Duties include researching accounts, qualifying prospects, coordinating with sales teams, and meeting weekly sales metrics.

The Regional Zone Manager supervises cleaning operations in a designated area, manages staff, develops operational plans, evaluates subcontractor work, and maintains client relationships while ensuring compliance with performance expectations.

The Operations Supervisor leads a client-focused team to ensure optimal service delivery. Responsibilities include managing account operations, coaching team members, analyzing performance metrics for process improvement, addressing customer issues, and facilitating account rollouts and software integrations.

The IAM Engineer will lead the transition of applications to IAM platforms, utilizing expertise in Okta and SailPoint. Responsibilities include configuring cloud/SaaS IAM solutions, analyzing logs for debugging, advising on infrastructure, and maintaining documentation for clients. Strong communication with diverse teams is essential.

The Operations Supervisor will lead a remote team focused on client satisfaction and operational delivery. Responsibilities include managing performance metrics, coaching team members, resolving customer issues, overseeing account management, and facilitating software integrations.

The National Sales Executive will identify new business opportunities, build relationships with key clients, create strategic sales plans, and achieve sales goals. Responsibilities include managing the sales pipeline, preparing proposals, and conducting outreach to potential clients, all while supporting the company's growth objectives.

Join a fast-paced, growing, and exciting company as a Site Manager at Kellermeyer Bergensons Services (KBS) managing janitorial operations personnel, coordinating daily operations, ensuring compliance with policies, and conducting site audits. Requires bilingual abilities, excellent communication skills, and retail experience.

Join Kellermeyer Bergensons Services as a Senior Cash Application Specialist responsible for managing customer receipts, resolving cash issues, and ensuring accurate reporting. This hybrid role requires 2 days/week in the office in Atlanta. Candidates must have a minimum of 5 years of experience in cash application and collections.

The Strategic Account Manager (SAM) works with strategic accounts to enhance customer satisfaction and retention by managing relationships, analyzing KPIs, and implementing action plans. The role includes growing business through cross-selling and up-selling, meeting sales quotas, and conducting quarterly business reviews. Requires 25-50% travel.