Keller Postman Benefits Overview

Lead and supervise onshore/offshore client services teams handling mass claims intake and case preparation. Build and coach team leaders, create protocols, manage workloads and staffing, use data to improve KPIs, liaise with legal and communications teams, and ensure timely, accurate client documentation and communications throughout litigation phases.

The Workup & Settlement Attorney manages settlement-eligible cases, guiding clients through offers, collaborating with case management, and improving processes.

Lead and improve the firms docketing operations: manage docketing strategy and team, audit cases, ensure accurate date calculations and e-filing across federal and state systems, develop policies and metrics, interact with courts and vendors, and provide quality control and reporting to attorneys and Litigation Support.