Teams at KeenLogic

Supports the DEA’s IT governance and CPIC program through portfolio management, investment governance, strategic planning, organizational analysis, performance measurement, risk analysis, reporting, and stakeholder engagement. Develops business cases, roadmaps, executive briefings, policies, and technical documentation; facilitates working sessions, training, meetings, and PMO activities. The role requires federal IT consulting experience, active security clearance, and expertise in CPIC, TBM, and IT portfolio management.

Provides onsite Tier I call center and walk-in help desk support for PC, Apple, mobile, and business application environments. Resolves routine password, account, workstation, and application issues; performs device provisioning, resets, and remote wipes; documents incidents and requests; and escalates complex issues to Tier II or eBusiness teams.

Manages Information Assurance Vulnerability Management and cybersecurity compliance for a U.S. Air Force communications network. Responsibilities include reviewing cyber orders, conducting ACAS vulnerability scans, coordinating remediation, maintaining compliance reports and tracking systems, supporting RMF artifacts and eMASS authorization activities, and assisting with cybersecurity investigations and incident response. The role works onsite with Government engineers and the ISSM at Scott Air Force Base.