Teams at KeenLogic

Provide Tier II deskside and remote support for Windows and Apple workstations, business applications, printers, mobile devices, collaboration tools, and user accounts. Diagnose and resolve hardware and software issues, deploy and image workstations using SCCM, administer Active Directory, manage incidents, perform root cause analysis, and document resolutions in support systems.

Provides budget execution, formulation, procurement, and administrative support for a House Information Resources directorate. Reviews funding status, obligations, variances, forecasts, invoices, and financial records; prepares recurring and special reports; reconciles budget tracking data; supports procurement planning, vendor research, requisitions, and compliance with appropriations law and Anti-Deficiency Act requirements.

Supports HouseNet and other digital service portals by creating, editing, revising, and maintaining accurate, accessible web content. Collaborates with subject matter experts, developers, designers, stakeholders, communications teams, vendors, and service providers. Participates in Agile product development, tracks assignments in ClickUp, manages documentation, applies content standards, performs quality assurance editing, and contributes to customer experience and service design initiatives for the U.S. House of Representatives.