Teams at KCB Bank Group

Gather, analyze, and document business requirements; translate between technical and non-technical stakeholders; support prioritization, scope, and change control; maintain requirements traceability; contribute to test planning and execution; assist end-user training and post-implementation support to ensure solutions meet business needs.

Provide technical support and administration for digital banking channels (mobile, internet, agency), implement and roll out tested business solutions, manage Linux servers and system documentation, coordinate with IT Security on SSL/encryption, deliver user training, and ensure SLA compliance with vendors.

Lead identification, negotiation, onboarding, and performance management of card-issuing partners to drive customer acquisition and portfolio profitability. Coordinate with product, sales, operations, and risk teams to deliver compliant, innovative card solutions and meet commercial objectives.