Kata.ai
Kata.ai Benefits Overview
Compensation + Benefits
Offers dental insurance
Offers vision insurance
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid sick days
Company Culture
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Conversational AI
Lead end-to-end technical support for enterprise chatbot, voice AI, and omnichannel platforms: manage triage, SLAs, incident response, RCA, capacity planning, and continuous improvement while coordinating with Engineering and Product to reduce recurring issues.
Conversational AI
Ensure software/app stability by defining acceptance criteria, writing test cases, performing smoke, regression, and integration tests, improving the development process, and acting as first-line technical support.
Conversational AI
The Technical Support Engineer configures WhatsApp API, resolves technical issues, monitors system health, manages client reports, and ensures operational stability for chatbot services.
