Teams at Kaseya

Manage a portfolio of MSP accounts, driving customer engagement, product adoption, upsell and cross-sell opportunities, revenue growth, and retention. Develop account plans, conduct business reviews, monitor usage metrics, maintain Salesforce pipeline data, and collaborate with Customer Success and Sales teams. The role requires achieving revenue targets, building relationships with decision-makers, and forecasting account performance.

Develop and maintain endpoint management agents across Windows, macOS, Linux, and mobile platforms. Build features for monitoring, patching, automation, inventory, telemetry, diagnostics, and device management. Investigate production issues, perform root-cause analysis, improve reliability and security, and collaborate with Product, Support, QA, cloud, and platform teams. The role requires strong C# and .NET expertise, Windows internals knowledge, operating system fundamentals, and familiarity with MDM ecosystems.

Leads Salesforce architecture for a team of approximately 25 engineers, overseeing scalable solutions across CPQ, Revenue Cloud Advanced, integrations, custom development, and Gearset DevOps automation. Provides technical direction, architecture governance, code reviews, performance optimization, security oversight, and mentoring. Partners with product, business, and QA teams to deliver Agile Salesforce releases while promoting AI adoption and engineering best practices.