Teams at Kapitus

Manage and grow renewal accounts by owning the full sales cycle: prospecting, negotiating, and closing renewals. Cross-sell, retain merchant relationships, handle inbound customer issues, collaborate with underwriting and leadership, and maintain pipeline and deal status communications. Recommend financial plans and educate customers on Cash Advance value to increase penetration, revenue, and satisfaction.

Lead and staff the sales renewal team to meet retention and revenue goals. Coach and manage performance, run Salesforce reporting and dashboards, handle escalations, drive renewals and contract funding, and collaborate with leadership on hiring, development, and accountability.

Prospect and develop new business clients for merchant services and funding through targeted outbound outreach, pipeline management, negotiations, presentations, and partner communication while meeting revenue and conversion targets and staying current on industry trends.