Jobs at Kaltura

Lead the vision, strategy, commercialization, and delivery of Kaltura’s 0-to-1 AI-powered learning and enablement platform. Own the enterprise L&D product roadmap, integrate AI and acquired technologies, define pricing and packaging, partner with GTM teams, and report strategic progress to executives. The role requires deep B2B SaaS product management, enterprise learning platform experience, production AI/ML expertise, technical fluency, and strong 0-to-1 execution skills.

Manage and improve Kaltura’s global IT infrastructure, including identity platforms, AWS services, endpoints, networking, DNS, certificates, security controls, backups, disaster recovery, and business continuity. Support Linux, Windows, and macOS environments; troubleshoot enterprise systems; administer Okta, Entra ID, Active Directory, Zscaler, Fortinet, and Microsoft 365; and automate integrations using APIs, scripting, and potentially Terraform. The role also requires documentation, resilience testing, and collaboration across global teams.

Own new enterprise business development across the North American technology sector. Prospect and close complex $100K–$1M+ SaaS and AI deals, manage multi-stakeholder sales cycles, conduct value-based discovery and demonstrations, maintain predictable pipelines, exceed revenue targets, and collaborate with regional, solutions engineering, and product teams.

Drive product adoption, engagement, retention, and renewals across a customer portfolio. Monitor customer health, identify churn risks, develop mitigation plans, and uncover expansion opportunities. Build technical expertise in Kaltura’s video, media, AI products, APIs, integrations, and implementation environments. Use data, AI, automation, and digital engagement strategies to improve customer outcomes while collaborating with Sales, Support, and Product teams.

Lead the vision, strategy, and 0-to-1 delivery of Kaltura’s enterprise Learning and Enablement Experience platform. Own product roadmap, AI integrations, portfolio integration, enterprise pricing and packaging, go-to-market strategy, competitive positioning, and executive reporting. Build AI-powered course generation, conversational tutoring, personalized learning paths, simulations, and platform foundations for enterprise learning, sales enablement, customer onboarding, and education markets.

Own the vision, roadmap, commercialization, and executive strategy for Kaltura’s AI-powered learning and enablement platform. Lead 0-to-1 MVP delivery and post-MVP expansion across AI course generation, conversational tutoring, personalized learning, simulations, and enterprise foundations. Integrate acquired products and agentic AI capabilities while partnering with engineering and GTM teams on architecture, pricing, packaging, positioning, and enterprise sales. The role requires deep B2B SaaS product leadership, enterprise learning platform experience, production AI/ML delivery, and strong technical and commercial judgment.

Own the vision, strategy, roadmap, integration, commercialization, and executive stewardship of Kaltura’s new AI-powered learning and enablement platform. Lead 0-to-1 MVP delivery and post-MVP expansion across AI course generation, conversational tutoring, multimodal learning, simulations, and personalized journeys. Partner with engineering and GTM teams on architecture, pricing, packaging, positioning, enterprise sales, and integration of acquired products.

Partners with sales and customer success teams to win new business and upsells through technical presales, discovery, solution design, product demonstrations, RFP responses, requirements documentation, integrations, and proof-of-concept engagements. Trains and supports customers, serves as a trusted technical advisor, presents to stakeholders, and attends industry conferences. Travel within the region is approximately 25%.

Leads North American technology sales revenue, managing Account Executives, building go-to-market and pipeline strategies, winning new enterprise logos, and expanding existing accounts. The role requires executive-level selling, complex contract negotiation, forecasting, Salesforce proficiency, and collaboration across Marketing, Product, Solutions Engineering, Customer Success, and Partners. The director will develop sales motions, coach quota-carrying sellers, and sell Kaltura’s enterprise video, virtual events, content intelligence, and AI solutions to large technology companies.

The Sales Development Representative partners with Account Executives to build account strategies, conduct targeted outbound campaigns, engage senior technology stakeholders, penetrate existing accounts, and generate qualified pipeline. Responsibilities include researching accounts, personalizing outreach, representing the company at industry events, leveraging AI and intent data, and sharing market insights to improve go-to-market strategy.

Manage enterprise customer relationships, provide product support and enablement, analyze usage data, scope initiatives, drive adoption, and develop joint roadmaps aligned with customer goals and KPIs. Serve as a trusted advisor, conduct business reviews and health calls, support retention and organic growth, manage account pipelines and forecasts, and collaborate with internal teams on customer solutions. Travel up to approximately 33% may be required.

Manage a portfolio of education customers across the UK and Europe, driving onboarding, adoption, retention, satisfaction, and account growth. Build strategic relationships with academic, technical, and administrative stakeholders; conduct success reviews; maintain success plans and health metrics; mitigate risks; coordinate escalations; and advocate for customer needs internally. Support renewals, expansion, customer events, and adoption of Kaltura’s AI-powered video and learning platform.

Sell Kaltura’s SaaS video and AI-powered customer engagement solutions to telecom, media, and entertainment organizations across Southeast Asia. Responsibilities include prospecting, relationship development, discovery meetings, demonstrations, opportunity management, forecasting in CRM, contract negotiations, cross-functional collaboration, and achieving revenue targets. The role requires B2B technology sales experience, consultative communication, independent organization, and regional travel.

Drive enterprise SaaS sales across Southeast Asia's telecom, media, and entertainment sectors. Responsibilities include prospecting, relationship development, discovery meetings, product demonstrations, opportunity management, pipeline forecasting, cross-functional collaboration, and achieving revenue targets. The role involves selling cloud TV and AI-powered customer engagement solutions, engaging senior stakeholders, attending industry events, and traveling across Southeast Asia as needed.

Provide technical support for Kaltura’s IPTV and video SaaS solutions to B2B and enterprise customers. Independently troubleshoot technical issues and how-to questions through ticketing, calls, and video meetings, escalating complex cases to integration and R&D teams. Collaborate with engineering, product, professional services, and account management. The role requires SaaS support experience, API and SQL expertise, customer communication, and troubleshooting skills, with video streaming, AWS, scripting, networking, and security experience preferred.

Own the end-to-end architecture of Kaltura’s agentic platform, integrating speech recognition, retrieval, planning, tool calling, speech synthesis, avatar rendering, and video systems. Establish platform standards, interfaces, governance, latency and cost budgets, privacy models, observability, and capability integration strategies. Prototype solutions, evaluate architectural options, and partner with research, engineering, product, executives, and customers to deliver scalable, reliable, multi-tenant production systems.

Build the shared platform layer for Kaltura’s agentic AI systems, including orchestration, skills registries, evaluation, tracing, guardrails, memory, retrieval, and integration gateways. Develop production backend services in Python supporting real-time and offline video runtimes. Design scalable, multi-tenant platform primitives, integrate LLM and RAG infrastructure, optimize for latency, and improve reliability, observability, safety, and customer extensibility.

Administer and optimize Kaltura’s NetSuite ERP environment, configuring workflows, reports, dashboards, roles, and permissions. Support ERP implementations, data migration, testing, integrations—especially with Salesforce—and finance process automation. Partner with Accounting, Finance, and global stakeholders to improve controls, streamline month-end close and reporting, troubleshoot issues, and support end users.

Own and scale global paid acquisition across Google, LinkedIn, Meta, and Microsoft Ads. Manage media budgets, build full-funnel acquisition and ABM programs, run A/B tests, develop audience targeting, partner with Sales and Marketing teams, and analyze performance to drive pipeline, customer acquisition, and revenue.

Partner with HRBPs and managers to identify skill gaps, design and deliver blended learning programs, facilitate training for global audiences, manage L&D initiatives end-to-end, optimize digital learning platforms, and measure learning effectiveness to drive continuous improvement.