Jobs at Kaltura

Manage strategic enterprise customer relationships, driving adoption, retention, value realization, and expansion across PathFactory and Kaltura solutions. Develop customized account strategies, lead executive check-ins, monitor account health and usage, identify growth opportunities, and collaborate with Account Executives and cross-functional teams. Advise marketing and IT stakeholders, manage complex multinational accounts, forecast pipeline, and ensure customers achieve business outcomes.

Manage strategic enterprise customer accounts, driving adoption, retention, value realization, and expansion across the PathFactory and Kaltura platforms. Build executive and cross-functional relationships, develop tailored account strategies, lead strategic business check-ins, monitor account health and usage metrics, mitigate risks, and identify growth opportunities. Collaborate with Account Executives and internal teams while advising customers across marketing, IT, sales enablement, and related functions.

Creates high-quality marketing and brand assets across digital, web, event, and campaign channels. Uses generative AI and modern creative tools to explore concepts, produce variations, and scale creative output. Partners with marketing teams on visual storytelling, maintains brand consistency, and develops physical event experiences such as booths, signage, and environmental branding. Evaluates emerging tools and workflows to improve design quality, speed, and impact.

Administer and optimize Kaltura’s NetSuite ERP environment, configuring workflows, reports, dashboards, roles, and permissions. Support ERP implementations, data migration, testing, integrations—especially with Salesforce—and finance process automation. Partner with Accounting, Finance, and global stakeholders to improve controls, streamline month-end close and reporting, troubleshoot issues, and support end users.

Drive new enterprise business across the North American technology sector by prospecting, managing complex $100K–$1M+ sales cycles, conducting value-based demonstrations, building predictable pipelines, and closing high-value SaaS and AI deals. Engage executives, procurement, legal, and security stakeholders while partnering with regional leadership, solutions engineering, and product teams.

Own enterprise sales growth across US Tech and High-Tech accounts, including prospecting, pipeline generation, complex $100K–$1M+ deal management, executive presentations, value-based demonstrations, negotiation, and closing. Partner with regional leadership, Solutions Engineering, and Product teams to position AI, real-time video, and digital journey solutions. Navigate security, legal, procurement, and data privacy requirements while consistently achieving revenue targets.

Own new enterprise business across the EMEA technology sector, targeting SaaS companies, global technology corporations, and ISVs. Manage complex $100K–$1M+ sales cycles, build pipeline, conduct value-based discovery and demonstrations, negotiate with executive stakeholders, and consistently achieve revenue targets. Collaborate with regional leadership, Solutions Engineering, and Product teams to position AI, video, and digital experience solutions.

Source and build candidate pipelines for varied technical and commercial positions, manage end-to-end hiring across the US, conduct HR interviews, and partner with country managers on recruiting priorities and regional strategies. This is a temporary four-month position with potential extension.

Own new enterprise business across the EMEA technology sector, targeting SaaS companies, global technology corporations, and ISVs. Manage complex $100K–$1M+ sales cycles, prospect and build pipeline, conduct value-based demonstrations, negotiate with executive stakeholders, and consistently exceed revenue targets. Partner with regional leadership, Solutions Engineers, and Product teams to tailor AI and video solutions for enterprise customers.

Own and scale global paid acquisition across Google, LinkedIn, Meta, and Microsoft Ads. Manage media budgets, build full-funnel acquisition and ABM programs, run A/B tests, develop audience targeting, partner with Sales and Marketing teams, and analyze performance to drive pipeline, customer acquisition, and revenue.

Partner with HRBPs and managers to identify skill gaps, design and deliver blended learning programs, facilitate training for global audiences, manage L&D initiatives end-to-end, optimize digital learning platforms, and measure learning effectiveness to drive continuous improvement.

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

Provide front-desk reception and general administrative support, manage vendor relationships and office records, run office systems (ERP/MS Office), and plan company welfare activities, events, and team-building. Require strong organization, multitasking, attention to detail, English proficiency, and a people-oriented approach.

Provide first-line IT support across Windows and macOS via phone/chat/email/tickets; troubleshoot hardware, software, networking, Microsoft 365 and endpoint issues; manage onboarding/offboarding, device provisioning and Intune-based endpoint management; administer user accounts via Okta/Entra ID/Active Directory; support conference rooms, AV systems, and company events while maintaining asset inventory and documentation.

Own and scale Kaltura's self-serve Product-Led Growth experience. Optimize activation funnel, run A/B experiments, define PLG entry points and packaging, partner cross-functionally, instrument user journeys, and track KPIs (activation, conversion, time-to-value, PLG revenue, PQLs).

Design end-to-end product experiences: research, wireframes, flows, high-fidelity UI, and interactive prototypes. Collaborate with Product, Engineering, Sales, and Marketing to align user needs and business goals. Create polished demos, storytelling assets, and product marketing materials. Use AI-powered tools to accelerate design, validation, and delivery. Temporary 6-month maternity-cover role.

Drive new enterprise logo acquisition across EMEA by prospecting, building pipelines, managing complex sales cycles, delivering demos and business cases, engaging stakeholders, forecasting, and collaborating with cross-functional teams to close six-figure+ SaaS deals.

Join the global DevOps & Platform team to design, build, and operate highly available distributed systems on AWS and GCP. Lead end-to-end initiatives, modernize platform stacks, operate Kubernetes/Docker/Helm infrastructure, manage CI/CD, observability, data/caching/messaging layers, and support AI GPU inference workloads while collaborating across Platform, Product, and AI/ML teams.

Lead global tax provisioning, transfer pricing, and compliance across multiple jurisdictions for a public SaaS company. Prepare and review tax schedules for financial reporting and SEC disclosures, manage external advisors and auditors, support month/quarter/year-end close and statutory audits, and drive process improvements and internal control enhancements.

Temporary HR Manager (7-month maternity cover) providing hands-on HR support across the employee lifecycle: onboarding/offboarding, leave and mobility, HRIS data management, reporting, HR communications, and global HR program coordination. Partner with managers and the HR team to improve processes, ensure compliance, and deliver a high-quality employee experience in a fast-paced, hybrid, international tech environment.