Teams at Kaiko Systems

Qualify target maritime companies, conduct daily phone and email outreach, research fleets and prospects, and book well-qualified discovery calls for Account Executives. Maintain accurate CRM records, follow up promptly, assess customer fit, and improve prospecting messages and processes. Learn the shipping software domain and manage the territory’s top-of-funnel activity remotely while collaborating with the team and occasionally attending meetings or industry events.

Own the full B2B SaaS sales cycle from SDR-booked discovery through demos, proposals, negotiation, paid pilots, and account expansion. Build pipeline through outbound and referrals, maintain accurate CRM data and forecasts, understand maritime fleet operations, communicate technical value credibly, and provide market feedback to product and leadership. The role requires self-direction, commercial judgment, and travel for conferences and customer visits while working remotely across Central European Time.

Own a portfolio of live B2B maritime software accounts after rollout. Responsibilities include customer relationship management, business reviews, usage and account health tracking, renewals, expansion opportunities, risk identification, customer feedback, and process improvement. The role requires understanding fleet operations, working with usage data, maintaining accurate account records, managing multiple priorities, and proactively engaging customers. Remote work overlaps with Central European Time and includes travel to customers and industry events.