Teams at Juniper Square

Lead a squad building a next-generation fundraising platform: own architecture and roadmap, drive monolith-to-service transition, embed AI-native tooling, mentor engineers, ensure operational excellence, hire and collaborate cross-functionally to deliver scalable one-click subscription and onboarding workflows.

Execute data and document onboarding, process AI-assisted workflows within SLAs, review AI outputs for quality, refine operational procedures, collaborate with customer-facing teams, and serve as an operational contact for internal and external stakeholders.

Serve as the strategic client partner for fund administration accounts: own senior relationships, drive revenue expansion and upsells, coordinate cross-functional teams, lead client health programs and business reviews, manage escalations and remediation, and represent clients internally and externally to ensure service excellence and alignment.