JUMO
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The Customer Operations Specialist will manage operational relationships, enhance customer experiences, and support partner touchpoints. Responsibilities include driving service improvements, resolving escalations, and collaborating with internal teams to address technical issues and integrate new partners. Proficiency in English and French is essential.
As a Technical Portfolio Analyst, you will manage daily loan operations, troubleshoot portfolio issues using data insights, and collaborate with various teams to implement business requirements. You will challenge the status quo and learn new technologies while working in a fast-paced environment.
As a Customer Operations Support at JUMO, you will manage customer queries related to CRB clearance requests via various communication channels, ensure timely resolutions, create process reports, verify customer data, and drive service improvements while maintaining strong customer relationships.
As a Software Engineer at JUMO, you will build a scalable banking platform, design systems using established patterns, develop software solutions, review peer code, and enhance engineering practices while working in a collaborative environment.
The Senior Software Engineer will build scalable, efficient systems, guide a team in writing production-ready code, contribute to design and architecture using established patterns, and improve engineering practices in a remote-first environment.