Teams at Joliet Junior College

Provides clerical, secretarial, customer service, scheduling, records, budget, purchasing, registration, payroll, travel, event, marketing, and onboarding support for a technical education department. Maintains documents, databases, inventories, calendars, departmental finances, and communications while assisting faculty, students, staff, and vendors. Coordinates class schedules, student services, faculty evaluations, and administrative processes with discretion and attention to detail.

Provides in-person and remote proctoring for academic, placement, and certification exams. Supports students, faculty, staff, and community members with scheduling, accommodations, technical troubleshooting, score entry, documentation, reception, and customer service. Maintains test security, confidentiality, records, reports, and testing materials while coordinating with department staff and IT. Requires flexibility to work varied part-time hours and travel between campus testing locations.

Provides academic advising and pathway coaching for new, continuing, transfer, returning, undecided, probationary, and special-population students. Assists with course planning, transfer decisions, financial aid appeals, veteran planning, academic progress monitoring, and referrals to campus resources. Collaborates with faculty, enrollment management, academic departments, disability services, and records staff. Maintains advising records, prepares student progress reports, supports orientations and recruitment, and explains academic policies and procedures.