Teams at The Joint Chiropractic

Provides front-desk service in a chiropractic clinic, including greeting and checking in patients, answering phones, managing patient flow, processing transactions, maintaining account accuracy, and explaining wellness memberships and packages. The role primarily focuses on selling memberships, re-engaging inactive members, supporting marketing opportunities, meeting sales goals, maintaining clinic organization, and delivering positive patient and member experiences.

Provide front-desk customer service and manage patient flow while selling memberships and visit packages to meet sales goals. Complete POS transactions, answer phones, re-engage inactive members, support marketing efforts, maintain clinic cleanliness, and work collaboratively with the team. Uphold company values and participate in ongoing learning and clinic operations.

Manage front-desk clinic operations while driving wellness membership sales. Responsibilities include presenting services, handling objections, closing enrollments, processing payments, scheduling visits, answering calls, completing lead follow-ups, managing patient flow, handling concerns, requesting referrals and reviews, and supporting occasional community events and promotional content.