Teams at Join Paradigm

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

As a Software Engineer at MerusCase, you will develop and enhance software features, collaborate with teams, troubleshoot issues, and uphold coding standards while mentoring junior engineers.

As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.