John Brooks Company Benefits Overview

Provides technical and sales support by preparing quotations and proposals, recommending fluid-handling products, processing and monitoring customer orders, troubleshooting issues, coordinating with suppliers and internal teams, and delivering after-sales support. The role also maintains quote and project documentation, supports collections, identifies sales opportunities, and strengthens customer relationships. Strong communication, organization, attention to detail, and customer service skills are required; bilingual English and French capability is preferred.

Provide technical and sales support by preparing quotations, processing orders, recommending products, troubleshooting issues, coordinating with suppliers, delivering after-sales support, maintaining records, and supporting collections to ensure customer satisfaction and drive sales growth.

Supports Finance & Accounting through monthly financial reporting, KPI dashboards, budgeting, forecasting, profitability analysis, reconciliations, variance investigation, and business insights. Analyzes sales, margins, labour, service, project, freight, and landed costs while maintaining data accuracy. Collaborates with Finance, Accounting, Sales, Operations, and Service teams to improve reporting, automation, data quality, and analytical processes, and presents financial insights to stakeholders.