Teams at Joe Cooper Auto Group

Part-time receptionist responsible for greeting dealership customers, answering and routing multi-line phone calls, directing visitors, performing clerical duties, assisting with projects, and coordinating customer questions with appropriate departments.

Responds to online and phone customer inquiries, validates vehicle inventory, schedules sales appointments, follows up with prospective and existing customers, confirms satisfaction, generates leads, and supports sales department goals. The role requires strong communication, interpersonal, customer service, teamwork, computer, phone, and basic software skills. Automotive or sales experience is helpful but not required.

Posts cash receipts and electronic payments to the general ledger, processes automotive retail deals and manufacturer incentives, reconciles accounts receivable schedules, resolves billing discrepancies, supports month-end closing and financial reporting, and communicates with customers, lenders, and internal managers about outstanding balances. Also performs digital document scanning and filing.