Jobber Benefits Overview

Manage and grow relationships with existing small-business customers through proactive outreach and consultative selling. Identify expansion opportunities, drive subscription upgrades and payments adoption, track activity in Salesforce, hit revenue targets, and collaborate cross-functionally to share customer feedback and support product initiatives.

Lead and grow a data engineering team responsible for scalable, resilient, governed data and ML infrastructure. Own technical strategy, roadmaps, delivery, performance, observability, cost optimization, and data quality. Partner with engineering, analytics, product, data science, and go-to-market teams to provide reliable data platforms, tooling, automation, and workflow improvements. Recruit and mentor engineers while shaping technical decisions and fostering innovation through AI-enabled data practices.

Own and improve a portfolio of knowledge assets, including articles, SOPs, workflows, playbooks, and enablement materials. Create structured, discoverable, AI-ready content for Customer Success teams and AI-powered support experiences. Partner with Product, AI, Data, and subject matter experts to document changes, maintain content quality, support learning in the flow of work, and use customer, search, QA, and AI performance insights to drive continuous improvement.