Teams at JMH Companies

Provides onsite leadership for hotel hospitality, valet, shuttle, and guest-service operations. Coaches team members, manages traffic flow, supports guest concerns, enforces safety and service standards, maintains guest-facing areas, documents incidents and shifts, monitors equipment and vehicle procedures, and coordinates with hotel partners and the Account Manager.

Lead onsite valet, shuttle, and guest-service teams to deliver consistent hospitality. Supervise traffic flow, safety, and facility presentation; coach staff, handle guest concerns, complete reports, and coordinate with account management.

Oversees daily parking and hospitality operations, including team leadership, client relationships, staffing, revenue management, service quality, safety compliance, incident handling, facility upkeep, and special-event parking execution. The manager also audits financial records, reviews payroll, coordinates repairs, responds to guest concerns, and ensures consistent operational standards across assigned locations.