Teams at Jimerson Birr, P.A.

Build and revise client-ready legal service proposals from discovery information. Analyze historical pricing, profitability, scope, and margins to establish profitable flat-fee offerings. Define in-scope and out-of-scope work, manage change orders, maintain templates and pricing baselines, and track proposal performance. Collaborate closely with sales teams and attorneys, use AI tools daily, escalate risks, and ensure proposals are accurate, complete, and issued on tight deadlines.

Own a portfolio of client relationships, maintain current relationship records, conduct proactive client outreach, coordinate with attorneys and staff, and design engagement initiatives with Marketing. Identify and qualify growth opportunities, hand them off to Sales or business development, track engagement outcomes, and share insights across Service, Sales, and Marketing. The role requires autonomous relationship management, strong communication, sound judgment, and experience with CRM and pipeline tools.

Oversee daily headquarters operations, including reception, facilities, maintenance, vendors, supplies, workplace logistics, events, A/V support, mail, and employee onboarding support. Manage visitor experiences, phone routing, inventory, safety procedures, security access, office space planning, and courier or courthouse deliveries. Coordinate with HR, IT, attorneys, contractors, and leadership to maintain an efficient, safe, and welcoming workplace.