Teams at Jim Shorkey Auto Group

Greet customers, answer and route phone calls, operate a multi-line phone system, process vehicle service payments, and follow up to ensure customer satisfaction in a fast-paced service department.

Manage dealership financing by presenting F&I products, structuring compliant and profitable deals, securing lender approvals, making credit decisions, completing contracts, coaching the finance team, building lender relationships, and meeting product and profitability goals while partnering with sales.

Sell and lease vehicles by guiding customers through the car-buying process, matching clients to vehicles, presenting product features, negotiating and closing deals, meeting sales targets, and maintaining product knowledge and customer relationships.