Teams at Jim Norton Toyota

Sell pre-owned vehicles by engaging customers, assessing needs, explaining vehicle features, conducting test drives, negotiating prices and financing, completing transaction paperwork, and following up after sales. The role requires meeting monthly sales targets, maintaining strong customer service, learning current models and promotions, and collaborating with the dealership team.

Engage service customers in non-pressure upgrade conversations, identify positive-equity opportunities using CRM and equity tools, create payment comparisons, set upgrade appointments, log interactions, support dealership retention goals, and produce short-form social media content to promote brand and customer experiences.