Lead design and delivery of institutional digital asset settlement capabilities across blockchain and fiat rails. Engage customers, define roadmap, prioritize features, collaborate with engineering, legal, and operations, and drive product launches for institutional-scale settlement and treasury workflows.

The Operations Associate will manage bank operations including wire processing, support customer requests, evaluate feedback, and enhance customer experience.

As an Operations Associate, you will manage bank operations, wire processing, customer support tasks, and suggest process improvements to enhance customer experience.

As a Customer Support Associate at Jiko, you'll deliver exceptional client experiences, resolve issues, and support account operations for institutional clients, ensuring satisfaction and advising on platform usage.

The Customer Support Associate will engage clients, resolve issues, support account operations, and enhance customer satisfaction through education and feedback integration.

The role involves providing exceptional client support, resolving issues, onboarding, and improving operational processes while ensuring customer satisfaction and collaboration with different teams.

Lead the development of BSA risk management for Jiko's digital assets, including AML policies, KYC reviews, transaction monitoring, and regulatory reporting.