Teams at Jerry

Handle inbound calls from customers shopping for insurance or needing policy changes. Recommend suitable coverage across multiple insurance providers, identify coverage gaps and discounts, solve customer problems, process service requests, and provide product feedback. The role combines sales and customer service, with training and support for obtaining a property and casualty insurance license.

Handle inbound insurance sales calls, understand customer needs, explain coverage and savings opportunities, create tailored policies across 55+ carrier partners, and finalize coverage. The role emphasizes empathetic consultative selling, resolving customer concerns, delivering excellent service, and sharing customer feedback with the product team. Employees receive licensing support, remote equipment, training, benefits, and flexible full-time scheduling.

Manage day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, benefits, employee records, compliance, HR documentation, and employee support. Research employment law, assist with policy development, support engagement initiatives, answer HR process questions, and improve workflows using HRIS platforms, automation, and AI tools. The role requires independent judgment, confidentiality, strong communication, and experience supporting HR operations in a growing organization.