Teams at Jencap

Support claims operations by setting up reported claims, answering claim calls, reviewing policy coverage, entering reserves and payments, managing vendor invoices, producing correspondence and monthly reports, and following claims procedures under manager supervision.

Provides technical underwriting support for personal lines accounts, including rating policies, preparing quotes and proposals, researching loss information, processing applications and endorsements, and communicating with brokers, underwriters, and internal teams. The role also makes underwriting decisions on referred accounts, gathers required documentation, evaluates loss experience, follows up on outstanding information, and supports marketing and workflow processes.

Develop and maintain insurance compliance programs for wholesale brokerage and Excess & Surplus operations. Monitor state regulations, surplus lines requirements, licensing, market conduct, filings, audits, and operational controls across jurisdictions. Provide regulatory guidance, conduct compliance reviews, assess risks, implement corrective actions, develop training and reporting, and collaborate with brokerage, underwriting, legal, finance, HR, and carrier teams.