Teams at JCS Solutions LLC

Provide phone and in-person IT support for Windows desktop applications, e-mail, directories, PCs, and printers. Serve as the initial point of contact to troubleshoot hardware/software issues, support contract-developed applications, and escalate as needed while delivering strong customer service.

Design, deploy, secure, and maintain enterprise VMware virtualization and storage environments. Lead VDI/Omnissa operations, DISA STIG hardening, performance tuning, troubleshooting, documentation, mentorship, vendor coordination, and architecture roadmap development to support mission requirements.

Lead end-to-end federal proposal development for complex bids. Develop win themes, analyze solicitations, manage schedules, coordinate writers/SMEs, run color reviews, ensure compliance, mentor team members, prepare management briefings, and deliver final proposals on deadline.