Jobs at Jar (India)

Lead product analytics for a fintech savings app by analyzing user behavior, funnels, retention, cohorts, pricing, and feature adoption. Partner with product and growth teams to define metrics, design experiments, validate results, build dashboards and self-serve datasets, communicate actionable insights, and maintain accurate event tracking and data quality.

Provides chat, voice, and email support to customers; resolves and escalates issues, conducts customer surveys, gathers feedback, and maintains strong product knowledge. Requires clear English and Hindi communication, conflict-resolution skills, basic computer proficiency, and the ability to work independently during a three-month internship.

Plan, launch, and optimize paid campaigns across Meta and Google to drive revenue, ROAS, and customer acquisition. Manage campaign structures, budgets, product feeds, catalogs, and performance reporting. Collaborate with creative teams to test ad assets and identify performance drivers. The role requires jewelry industry expertise, strong knowledge of paid media platforms, analytical skills, and familiarity with e-commerce and marketplace advertising.

Edit raw footage into polished promotional videos, social media clips, product demos, interviews, podcasts, and other multimedia content. Responsibilities include applying transitions, colour grading, audio synchronization, sound mixing, visual effects, and motion graphics while incorporating creative feedback. The role requires staying current with video trends, meeting tight deadlines, managing revisions, and collaborating independently and with the broader team. Video production and content capture capabilities are a plus.

Own Nek’s internal order management, CRM, and operational platforms, including logistics and third-party integrations. Partner with Engineering, Operations, Support, Data, Design, and external vendors to improve order workflows, resolve integration issues, evaluate architecture and data flows, and launch scalable product initiatives. Use SQL, analytics tools, funnels, metrics, and A/B testing to identify opportunities, validate hypotheses, prioritize improvements, and measure outcomes.

Analyze A/B experiments, product features, and user behavior to generate actionable product and business insights. Validate event data, maintain trackers, perform quantitative analysis, and identify growth opportunities. Support product managers and business teams while developing and optimizing in-app engagement strategies using Plotline and Clevertap. Collaborate with technical teams to resolve data issues and improve user interaction and retention.

Own end-to-end mutual funds product for first-time investors: define strategy and roadmap, run user research and analytics, collaborate cross-functionally, ensure regulatory compliance (SEBI/AMFI), and drive activation, retention, and AUM growth.

The Customer Support Associate will handle customer queries across chat, voice, and email, conduct surveys, and manage user issues with strong communication skills and problem-solving abilities.