Teams at JAMS Software

Provides enterprise customers with technical support for workload automation solutions. Responsibilities include troubleshooting integrations, managing migrations, performing root cause analysis, escalating defects, monitoring systems, creating automation scripts, documenting solutions, and supporting critical incidents through an on-call rotation. The role also involves customer communication, limited solution engineering, and collaboration with engineering teams.

Generate net-new business through lead-generation and calling campaigns, follow up with marketing leads, research prospects, document automation requirements, schedule product demos, and maintain accurate CRM records. The role supports customer acquisition for enterprise automation software and offers base salary plus commission in a fully remote environment.