Teams at JamLoop

Lead in-product customer experience to drive onboarding, feature adoption, engagement, and retention. Design and execute onboarding flows, tours, tooltips, checklists, announcements, and contextual education. Use product telemetry and customer feedback to identify friction, define success metrics, run experiments, and partner with Design, Engineering, Product Marketing, and Customer Success from discovery through launch and iteration.

The role involves owning and evolving Django API routes, building backend systems, improving system performance and reliability, and collaborating cross-functionally to support internal tools and workflows.

The Sales Development Representative will prospect, qualify leads, and utilize AI tools for effective outreach and market intelligence, aiming to build significant client relationships and revenue.