Teams at Jamf

Owner of post-sale customer relationships for a book of business, driving adoption of Jamf SaaS solutions, managing renewals, identifying expansion opportunities, running strategic reviews, and collaborating with sales and technical teams to achieve retention and customer outcomes.

Lead development of the Jamf Insights web application, design and implement features in a microservice architecture, build and test APIs, troubleshoot performance, produce designs, complete work end-to-end, and communicate technical concepts to stakeholders across Product, Cloud, and Support.

Lead and develop the APAC Customer Success team to drive onboarding, product adoption, engagement, satisfaction, and retention. Own staffing, training, resource management, reporting, cross-functional alignment, and escalation handling while improving processes, metrics, and customer outcomes. Travel internationally 20–40% as required.