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Jama Software
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The Manager of Customer Success at Jama Software is responsible for defining, leading, and tracking strategic and operational programs to improve customer outcomes effectively and efficiently. This role involves overseeing the Customer Success team, managing key accounts, and coordinating cross-functionally with various departments to ensure customer satisfaction. The role also includes training programs, data analysis, and CRM system management.
Looking for a tech-savvy Technical Support Engineer to provide outstanding customer support for Jama Software's product. Requires troubleshooting skills, problem-solving abilities, and data analysis. Collaborate with customers and internal teams to deliver a fantastic customer experience.
Senior Pre-Sales Solution Architect role at Jama Software focusing on technical sales success, providing product demonstrations, leading trials, and positioning Jama Connect against competitors in the Aerospace and Defense industries.
Tech-savvy and customer-focused Technical Support Engineer at Jama Software, responsible for ensuring outstanding customer experience, troubleshooting, and providing timely solutions to customers. Collaborates with internal teams to deliver a fantastic customer experience. Remote-first work environment with annual company-wide gatherings.