Teams at Jackson

Processes standard client and producer transactions using documented procedures and multiple applications. Reviews information for completeness, identifies and escalates issues, communicates outstanding requirements to associates, customers, and agents, and documents transaction activity. Maintains departmental production and quality standards in a high-volume environment while learning life and annuity products and managing processing requirements.

Provides flexible, part-time office and business operations support, including inbound and outbound customer calls, data entry, clerical duties, multitasking across computer systems, following procedures, organizing tasks, and prioritizing work. The role requires professional communication, problem-solving, time management, and independent and team-based work in a fast-paced environment.

Processes standard client and producer transactions using documented procedures and multiple applications. Reviews information for completeness, identifies and escalates issues, communicates with customers and agents about outstanding requirements, and documents transaction activity. Meets production and quality standards in a high-volume, image-based environment while learning basic life and annuity products.