Teams at Jackson Automotive Group

Responds to phone and online leads, conducts outbound follow-up, schedules and confirms sales appointments, coordinates customer arrivals, records interactions in VinSolutions CRM, communicates inventory and promotions, and meets contact and appointment performance goals while following customer communication regulations.

Provide onsite general IT support: onboard new hires, manage GoTo VOIP, troubleshoot network printers, resolve employee IT requests, install and update software and drivers, diagnose system issues, log and update tickets, and communicate status to employees.

Sell new and used vehicles by building relationships, demonstrating vehicles, handling objections, completing post-delivery paperwork, and ensuring high customer satisfaction. Attend product and sales training and follow up on customer needs.